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Super soft and huggable
Beautiful engraving in beautiful fonts
With secret compartment in the feet!
Meets the safety mark for toys
More information about the best friends bear: Material: Cuddly soft polyester Measurements: ± 30 x 30 x 23 cm Measurements detachable feet: 10 x 9 cm Personalisation: with name Personalisation method: high quality embroidery CE-certified: safe for children to play with!
Washing instructions: hand wash and not suitable for the dryer Extra: both names will be embroidered on the feet in the same size. The size that will be used is the size of the longest name.
Surprise your best friend with this super cute friendship bear with embroidered name!
Do you want to let your best friend know how much he or she means to you? Then the best friends bear is the original gift you are looking for! The best part is that you can get both your names embroidered on the bear's little feet. This unique and personal bear is the best gift to surprise your friend with. And not only that, it is also a great memory of your friendship for the future!
The birthday bear is made of polyester and has detachable feet which make it possible to hide a little present for your friend inside the feet. The bear has a height of 30 cm when it's sitting down. When you are not able to give your present to your best friend yourself you can send your personalised bear directly to the receiver(s). With a sweet little message on the free additional giftcard your gift will become even more personal. Let your best friend know how much you care about him/her!
Personalising & ordering
What is personalising and how does this work on the website?
You can start making your gift by clicking the green ‘start personalising here’ button. In our gift editor, you can personalise the gift completely in accordance with your wishes: add your own picture and/or text. If you want, you can also opt for a cool design to make your gift truly unique.
Is personalisation included in the price?
The price shown on the website includes the personalisation of your gift. Nice and clear!
How do I know if my picture has the right quality?
In the gift editor, you will receive a notification if the quality of the picture is insufficient.
What formats can I upload?
You upload JPG and PNG files into our editor. Is this too technical or do you have an image of a different format you would like to use? Please contact our customer service. They are happy to help you so you can make the gift you want!
Is my gift wrapped?
Currently, we do not have a gift-wrapping service to wrap your present. We do deliver our gifts in a festive packaging. This means that your gift is ready to be given or that it can be sent to the recipient directly.
Delivery time, delivery options and delivery costs
Can I choose a delivery date?
It is not possible to select a specific delivery date.
What is the delivery time and when do I receive my gift?
The expected delivery dates can be found on the product page.
What delivery options can I choose?
This varies per gift/order. You will be shown the available shipping methods in the shopping basket when completing your order.
How can I pay my order?
We offer the following payment methods: iDeal, Paypal, credit card and manual bank transfer. In case of manual bank transfer, please note that this takes up to 3 working days to be processed, and will delay the expected delivery dates.
What if the gift is not entirely to my liking?
We deeply regret that your gift is not to your liking. Please contact our customer service, they are happy to help you find a suitable solution.
Is the invoice sent along with the order?
No invoice is sent with your order. You will always receive the invoice in the confirmation email and you can always find it in your MySurprise account. This means you can have the gift delivered directly to the recipient, making it a true surprise!
Interested in ordering larger numbers of this gift? Please get in touch and receive an instant price quote. We are available on working days from 7am - 11 am ET (4am - 8 am PT).