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Each gift with the photo and/or text of your choice
We have various shipping options available. You can find the expected delivery date for each gift next to the green tick.
Delivered straight to the recipient's address
Would you like to surprise someone with a beautiful gift? All of our gifts are shipped without including an invoice, so that the gift can be shipped straight to the recipient.
Each gift personalised with photo and/or text
Each and every gift we create can be personalised with the photo and/or text of your choice, making it truly unique every time, for any occasion.
Highest quality ceramics with dishwasher-proof print
Gifts specifications
More information about the birthday mug:
Material: ceramics
Height: 9,5 cm
Diameter: 7,5 cm
Content: 325 ml
Extra: dishwasher safe
Design a unique birthday mug with your own photo or text!
What's better than drinking out of your own personal mug? Nothing! That's why you have to design this special mug for the birthday boy or girl with their own photo and name on it. With such an original birthday gift every coffee break turns in to a party. At home or at the office, this way the receiver always has his or her personal mug!
You can pick from various designs, which you can all customise with your own photo or text! You probably have a great photo, original image or cute message you want to add on the birthday mug. The mugs are of course dishwasher safe so the birthday boy or girl can enjoy their personal mug for a long time!
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FAQ
Personalising & ordering
What is personalising and how does this work on the website?
You can start making your gift by clicking the green ‘start personalising here’ button. In our gift editor, you can personalise the gift completely in accordance with your wishes: add your own picture and/or text. If you want, you can also opt for a cool design to make your gift truly unique.
Is personalisation included in the price?
The price shown on the website includes the personalisation of your gift. Nice and clear!
How do I know if my picture has the right quality?
In the gift editor, you will receive a notification if the quality of the picture is insufficient.
What formats can I upload?
You upload JPG and PNG files into our editor. Is this too technical or do you have an image of a different format you would like to use? Please contact our customer service. They are happy to help you so you can make the gift you want!
Is my gift wrapped?
Currently, we do not have a gift-wrapping service to wrap your present. We do deliver our gifts in a festive packaging. This means that your gift is ready to be given or that it can be sent to the recipient directly.
Delivery time, delivery options and delivery costs
Can I choose a delivery date?
It is not possible to select a specific delivery date.
What is the delivery time and when do I receive my gift?
The expected delivery dates can be found on the product page.
What delivery options can I choose?
This varies per gift/order. You will be shown the available shipping methods in the shopping basket when completing your order.
Payment
How can I pay my order?
We offer the following payment methods: iDeal, Paypal, credit card, an invoice via Klarna or manual transfer. In case of manual payment transfer, please take into account an extra 3 days for the delivery of your gift.
Gift received
What if the gift is not entirely to my liking?
We deeply regret that your gift is not to your liking. Please contact our customer service, they are happy to help you find a suitable solution.
Is the invoice sent along with the order?
No invoice is sent with your order. You will always receive the invoice in the confirmation email and you can always find it in your MySurprise account. This means you can have the gift delivered directly to the recipient, making it a true surprise!
Interested in ordering larger numbers of this gift? Please get in touch and receive an instant price quote. We are available on working days from 7am - 11 am ET (4am - 8 am PT).
